UMAI is a software provider that helps restaurants to save time and increase revenues by automating manual tasks, minimize last-minute cancellations, upsell customers more effectively and provide more personalized service.

The team has extensive experience in building internet companies and has been part of building some of the largest e-commerce ventures in the Asia Pacific Region. Founded by the former MD of, the largest food delivery service in Singapore, and a member of the founding-team of Nova Founders Capital, a fintech focused Venture Capital firm based out of London & Hong Kong.

This is not a formal corporate role. We are looking for someone who has a “hustle” attitude, who is results driven, who is comfortable with ambiguity, which is a self-starter and has a sense of humor.


  • You are an expert in product design, UX, and UI. Proficient in Adobe XD or Sketch, Illustrator, Photoshop and InDesign. Ideally, you also have knowledge of After Effects and InVision.
  • Your portfolio is so beautiful and inspiring that we would want to speak with your without knowing anything else about you.

  • You have a strong interest in helping others become amazing designers.

  • You have a genuine enthusiasm for digital, and pride in the quality of work as well as an eye for beautiful design.

  • You know how to set the bar high. You know what quality looks like and how to help product teams ship at that quality with minimal impact on velocity.

  • You teach the soft and hard skills. You help designers become the collaborative glue that inspires product management and engineering while also developing their core competencies at envisioning what could be.

  • You build excellent teams. You are able to bring in processes for you (and others) to effectively evaluate and hire designers and researchers who can take UMAI to new levels of excellence.

  • You increase the effectiveness of the entire team. You improve the entire design and product teams, not just your direct reports. As a leader and example-setter you should be more effective when you're not even in the room. Your processes will be celebrated, emulated and copied by teams throughout the organization.

  • You are able to take large design projects and break them down into smaller components, delegate to your team and estimate timelines for internal and external stakeholders.

  • You follow a structured method of organizing your designs and prototypes allowing for easy understanding and future itterations - incl. making things easy for other designers to take over your designs


The Head of Design is responsible for developing and managing all aspects of our design and creative output. It's a leadership role, with accountability for online and offline design output and commercial success of the design and creative department. You will ensure design and creative deliverables are aligned to expectations and executed within timescales.

You will work directly with our engineers and product stakeholders - as well as be in direct contact with our customers and end users to understand their needs and how that translates into product improvement.. We require you to get your hands dirty and develop visual designs on equal foot as your team members, while also acting as a manager. It will involve you using your best practice toolkit to implement new processes and practices to improve efficiency of the design and creative department.


  • A dynamic and highly motivated team with flat hierarchies

  • Great working atmosphere in an international environment

  • Challenging and diversified tasks with direct responsibility for the design department and team

  • Opportunity to learn and work with some of the best entrepreneurs in the world. We give you insights to all relevant aspects of founding a company and the opportunity to build up a meaningful international network.

  • We will provide the relevant employment pass to work in Malaysia. We don't offer remote work opportunities.

We thrive on the diversity of our company with a team coming from over 12 different nationalities thus, no matter where you are in the world, we urge you to apply!

As part of your application, please send us a link to your portfolio or a PDF (maximum file size 10MB) in addition to your resume.

Please note: Submissions without a portfolio included will not be considered.